Before Payment
Cancel easily through the online portal. Your slot will be released immediately for other applicants.
After Payment
No online cancellation available. Fees are non-refundable but may be used for walk-in within 15 days.
Missed Appointment
Visit any NBI branch within 15 days of your scheduled date with your receipt and valid IDs.
Understanding the NBI Appointment System
Philippines’ residents are required to acquire an NBI clearance for most of their daily tasks, including employment, travel, and much more. However, you might need to cancel your NBI appointment due to unforeseen circumstances. Many people get confused with the NBI Appointment Cancellation process and end up losing their precious time and money.
The NBI Appointment system is extensive but simple to understand. Earlier, you could only visit any of the NBI branches for assistance. However, with the constantly changing technology, the state has now introduced online services for NBI Appointments and clearance. You can get assistance regarding your NBI clearance at clearance.nbi.gov.ph
Services Provided by the Online Portal:
- Appointment Booking – Manage all aspects of your appointment through the official portal.
- Payments and Refunds – Pay for the services you acquire through this online portal.
- Appointment Cancellation – Cancel the appointment at the comfort of your home through this online system.
Why Do You Need to Cancel Your NBI Appointment?
The cancellation may be due to many unexpected circumstances that occurred after you booked the appointment. These may include:
Step-by-Step Cancellation Guide
Can I Reschedule?
No. Once you have booked your appointment for NBI clearance, you cannot reschedule it. The only way to move your appointment to a new date is to cancel (if unpaid) and book a new slot. It is suggested to do this at the earliest to avoid longer waiting periods. You may have to pay the appointment fee again.
Refund Policy
Once you have paid the fee for your NBI appointment, it is non-refundable. In some cases, it might be adjustable against a future appointment. However, adjustments are not guaranteed either. Thus, you should make sure that you are available and have no other commitments at the time of your appointment.
Frequently Asked Questions
Common Mistakes to Avoid
Hoping for Automatic Rescheduling
There is no such thing as automated rescheduling of your NBI clearance appointment. You will have to cancel your appointment and book again.
Assuming Fee is Refundable
People often assume that they can always get their money back or adjusted towards another NBI appointment. However, this is not always the case.
Wrong Date or Location
Some citizens end up choosing the wrong date and location for their appointment. Always recheck before submitting.
Cancelling Too Late
It is advisable to cancel and reschedule your NBI appointment by reapplying at the earliest. Delaying can result in longer waiting times.
NBI Clearance Helpline
If you still have any queries about how to cancel NBI appointments, you can always contact the NBI helpline for further assistance.